Let’s talk about what matters to you.

Have a question before ordering, about an existing order, or while using your scanner? Send us a message and we’ll be happy to help.

Before you order

Questions about formats, models or which bundle fits your needs.

About an order

Payment, shipping, tracking, returns or anything related to your purchase.

Using your scanner

Help with setup, scanning, memory cards or getting the best from your device.

YOUR MESSAGE

Tell us what you need help with.

Share the details that will help us understand your question. If it concerns an order, including the order number helps us find it quickly.

Full name

Email address

What can we help with?

Phone optional

Order number if you have one

You’ll find it in your order confirmation email.

Your message

After you send

You’ll receive a reply within 24 hours.

We aim to give you a useful, personal answer. The more detail you include, the easier it is for us to point you in the right direction.